Order Management
Handle every order smoothly from placement to delivery.
Key Benefits
- See all orders in one place with clear status updates
- Automatic payment processing with multiple payment options
- Real-time notifications keep you and customers informed
- Complete order history for tracking and analytics
- Easy order modifications and cancellations when needed
- Professional order flow that builds customer trust
Simple Order Flow
Managing orders shouldn't be stressful. Rastron handles the entire flow automatically.
The Order Journey:
Created → Paid → Accepted → Preparing → Ready → Delivering → Delivered
As you update the status, customers get notified automatically. No confusion, no missed orders.
Order Desk Terminals
Set up dedicated terminals at your order desk or kitchen. Perfect for the rush - your team can handle orders without accessing your entire system.
Terminals Let You:
- View all incoming orders instantly
- See complete order details
- Update order status step by step
- Filter orders by status or date
- Assign deliveries to your drivers
- Print receipts for orders
Terminals are secure - they can manage orders but can't change prices or access financial data.
Easy Ordering for Customers
Your customers get a smooth, professional ordering experience. They browse your menu, add items to their cart, and checkout with their preferred payment method.
They get instant confirmation and can track their order status in real-time. Everything is simple and clear, making them more likely to order again.
Payment Made Simple
No more handling cash or worrying about payment processing. Customers pay online through Stripe - credit cards, debit cards, Apple Pay, Google Pay, and other digital wallets.
Money goes directly to your account. The system automatically tracks payments and updates order status when complete. Secure, automatic, and hassle-free.
Smart Notifications
Customers get real-time push notifications at every step. Order confirmed, being prepared, ready for pickup, out for delivery – they're never left wondering.
This means fewer phone calls asking "where's my order?" and happier customers who feel informed and valued.
Professional Customer Experience
Your customers can save favorite addresses, reorder previous meals with one click, and always know exactly when their food will arrive.
The complete order history helps you understand what customers order regularly – perfect for planning inventory and identifying your most popular dishes.
Related Features
Menu Management
Build and organize your restaurant's digital menu with ease.
- Easy menu organization
- Photo management
- Price control
Customer Management
Simple customer accounts that work for everyone.
- Instant customer signup
- Secure login options
- Saved addresses
Content Management
Create compelling promotions and manage content in multiple languages effortlessly.
- Smart promotions
- AI translation
- Photo management
Ready for Effortless Order Management?
Streamline your order process and keep customers happy with real-time updates.